How does Apple Trade In work?

Important: If you are currently enrolled in the iPhone Upgrade Program, please upgrade your device through that program and do not proceed with Apple Trade In. Check your upgrade eligibility status

1. See what your smartphone is worth.

Answer a few questions to get your estimated trade-in value. If you pay monthly, we’ll apply the value as an instant credit to lower the monthly payments of your new iPhone. If you pay in full, we’ll credit your payment method after we receive your trade-in.

2. Get it ready to trade in.

After you receive your new iPhone, we’ll send you a trade-in kit and an email with instructions on how to prepare your smartphone for trade-in.

3. Ship your smartphone within 14 days.

Once we receive your smartphone, a team will inspect and verify its condition. If everything checks out, your trade-in is complete. If your smartphone doesn’t match the condition you described, you’ll receive an email with next steps. If you paid in full and the value of your smartphone was more than the cost of your new iPhone, you’ll receive an Apple Gift Card by email with the remaining amount.

How to trade in with special carrier offers:

AT&T Special Trade-in Offer
To get the offer, you’ll need to trade in directly with AT&T after you place your order. So make sure you answer No to the trade-in question after choosing the capacity of your new iPhone. You’ll receive an email with trade-in next steps once your order is complete. Make sure to complete your trade-in with AT&T within 30 days of activating your new iPhone.
T-Mobile/Sprint Special Trade-in Offer
To get the offer, you will trade in directly with Apple online or in the store. You’ll get the additional $150 trade-in credit in the form of a virtual prepaid Mastercard® from T‑Mobile/Sprint. After you place your order, you’ll receive an email with a promo code and next steps.
Verizon Special Trade-in Offer
To get the offer, you will trade in directly with Apple online or in the store.